Can I get a refund after completing a course?
No, we do not offer refunds if you have completed a course and have been issued a certification. It is important that you verify with your employer if they will accept the certification of the course you intend to take.
Can I reschedule my course?
Yes, please contact us 24 hours before your scheduled class to avoid the late cancellation/no show fee of $25.
Can I get Continuing Education Units (CEU)?
No, unfortunately, Medic First Aid and ProCPR courses do not provide CEUs.
I lost my certificate. How do I get another one?
Medic First Aid students, please contact us and provide us with your first and last name and we will send you the digital copy of your certificate.
ProTrainings/ProCPR students, please visit protrainings.com/login to retrieve your digital certification as we do not have access to students' certifications.
If you have further questions or concerns, please feel free to contact us using the contact form.